Square Enix chief executive Yoichi Wada attended the event at the GooglePlex headquarters in Mountain View, Calif., and said his company has been waiting for this day for a long time. The company created a version of its Mini Ninjas game for Chrome as a “native client” game.

“Let us begin this new era together,” Wada said. “Google’s native client will be welcomed worldwide as a truly innovative technology for the information technology industry and game industry as well.”

For game developers, this is a chance for a much wider audience, as Chrome has been downloaded more than 200 million times. Unity reaches 90 million gamers. Oren Tversky, vice president of business development at Unity, said that the experience is much easier for consumers, who don’t have to wait for a long installation. They are less likely to quit a long download and so they are more likely to become paying customers.

Overall this is an interesting turn for ‘gaming platforms’ so to speak, it looks like more and more game developers will be making their presence felt over the next 12-18 months on ‘ready to play’ games for the Chrome browser. It’s a wait and watch game, no pun intented, now.

1. Jurassic Park

I loved this because of the symbolic water vibrating. They’re coming….

2. Ratatouille

The cheese crusted Michelin Stars that says it all!

I love this! I’m sure you will to – 101 Patterns for Influencing Behavior Through Design

The PDF is free!! Click here to go to the site

I hate clichés, (there’s a cliché if I’ve ever heard one) – but seriously – all the buzzwords and clichés used today, especially in office, are starting to annoy me. People use these buzz words to sound smart, super intelligent and ‘in with the times’. Great! I say – but stop using words which are over 4 years old and have little or no meaning anymore! Let’s get started:

1. 2.0

This has to be the most abused word of the century! Everything today is 2.0, 3.0 even. For the love of God, it was coined back in 2004 by O’Rielly – it reached it’s peak in 2006 – by being named “Time Magazines top 10 words of 2006″. But come now people, we’re in 2010 – and do you really think there’s a 2.0 or a 3.0 anymore?

2. Synergy

The first time I heard this – almost a decade ago – I was stunned beyond belief and I thought my lecturer to be the smartest person in the whole world for using that phrase. That’s not all; when I used that word for the first time at an interview, I was literally handded the job. I felt good, I felt smart – I knew a word that was going to revolutionize my career. That’s what I thought 10 years ago. Today it’s been so overused, abused and left to die like a mangy animal under the hot broiling sun, it’s starting to stink the place up. It just sounds cheesy – so really…stop using it.

3. Outside the box

Yes, I know it means, think creatively, think unconventionally , think of things that others won’t think of – yes, we all know that. But the truth is, everytime someone can’t find a solution or they’re stuck – they just say “I got to think out of the box” or they yell to their teams ” you’re not thinking out of the box!!” – I’ve used it many times myself and been yelled that at me even more. I said it back then and I’ll say it again “Can’t think out of the box? Then let’s take it outside”

4. Push the envelope

Stop using this. It’s refers to pilots pushing the “flight envelope” during WWII – if I’m not doing something related to rocket science or aviation, I know I’m not pushing any envelopes.

5.  Add Value/Value add

OK this is a little off, but hear me out – If you’re telling this to someone who’s been working for a while – it’s a great thing to do – I don’t agree 100% – but still. Now tell this to a fresh graduate right out of college and into his 3rd month on the job and he’ll be “Wha? how?” and trust me – most people won’t know how to answer that question. It’s a good word – heck, they all are – but if you are NOT going to “add value” by telling someone to add value – stop saying it.

There you have it, let’s hear you’re list of clichés that you can’t stand!

1. 500 “Liked” Page Limit

If you are one of those people who feels you should “like” each page you are being shared, you will be soon disappointed.

You can “like” no more than 500 pages on Facebook – which means you should be really selective in your “liking” habits.
Now, this restriction seems really weird as Facebook claim they are using members’ liking stats as the way to analyze and categorize the members: so logically the more things they like, the better. I hope this restriction will be removed with time.

2. Group 5000 Limit

The hugest advantage of a Facebook group over a Facebook page is that you can stay in touch with your followers more effectively:

• You can message all members all at once and these messages will arrive in members’ Facebook inboxes (unlike Facebook “updates”) – which means much more visibility.
• Besides, you are able to invite all members to an event in bulk.

However this advantage is removed once your group gets popular enough: once your group has 5000 members, you will NOT be able to invite the members of a host Group to an Event and you will NOT be able to message all of them in bulk.

3. Page/Event Creator’s Restrictions

As the page creator you should have the whole control over it, right? Wrong! Ironically, to access all the page or even managing options you have to assign someone to be an administrator (You as creator AND administrator can’t access those features)

These managing tasks include:

   1. Message all the page event visitors: as the Event creator and the Admin of a Fan Page, you cannot message your Event guests. Instead, you are obligated to appoint someone else to be the Admin of the event and have them message your guests-to-be.
   2. Adding “favorite pages” to this page: If you administer other pages (or have friends who administer Facebook pages), you can add (or ask your friends to add) your page to that other page “Favorites”. However if you administer the page you created, you won’t have that ability. So if you want to use the page you created, ask one of your page administrators to do that:

Source: The Search Engine Journal

Every time customers interact with your company, they have some emotional reaction to the event. While there are many, many ways to look at an individual’s reaction to a situation, the Temkin Group’s Five As model offers one way to think about it.

The Five ‘A’s represent a spectrum of responses that customers have after an interaction:

• Angry: Customers feel wronged by the interaction and will look for opportunities to tell other people (a.k.a. vent) about the situation and will try and stay away from the organization.
• Agitated: Customers didn’t enjoy the interaction and will think twice about doing business with the organization in the future.
• Ambivalent: Customers had no significant emotional response and remain as loyalty as they were before the interaction.
• Appreciative: Customers feel that the organization outperformed their expectations and are more inclined to do business with the organization in the future.
• Adoring: Customers feel like company fully met their needs and will look for opportunities to tell other people about the situation and will try to interact more with the organization in the future.

Here are some ways that you can use the Five ‘A’s:

• Training. If you teach all employees this scale, then your organization will have a common vocabulary for discussing customer reactions. This framework will help trainees gauge how customers would likely respond to situations and discuss what they could do to improve the customer’s ultimate emotional response.

• Coaching. Supervisors can ask their employees a very simple question after an interaction: “how do you think the customer felt about the call?” This can work for anyone that has customer interactions: phone reps, retail salespeople, cashiers, insurance agents, bank tellers, etc.

• Customer delight scorecards. Every time employees interact with a customer or make a decision, they can give themselves a score based on what they believe is (or will be) the customers’ most likely emotional response to their action:

• Angry (-3)
• Agitated (-1)
• Ambivalent (0)
• Appreciative (+1)
• Advocating (+3)

The total across these interactions and decisions represents a customer delight score. Employees can calculate this score on a regular basis (daily, weekly) and track how they are doing over time.

The bottom line: Are you creating angry or adoring customers?

I get a lot of emails asking  me to review their sites, blogs and articles. Almost every time, I end up giving advice that brings their quality from a negative to a zero. Which means, I’m spending more time telling people about what they should do to make their masterpieces bearable, rather than make it great! Here are 5 things you should keep in mind before throwing content out there:

1. Write with an objective

9 out 10 people will start to write about their how to groom their dog and end up talking about what a b***h their neighbour is. I’m not saying ‘love thy neighbour’ – but people – please focus on the topic!

2. No big blocks of content

This just makes everything harder to read. Break it up into bullets, paragraphs. You’re not going to run out of web space!

3. Compelling headlines

This is key- this is the first thing people are going to look at. Hell, even I review articles that have interesting headlines first and then move on to the rest!

4. Clean design

Keep your content design clean – make it readable. Don’t over underline, over bold, over color, go for readability vs looks. Keep in mind, design is not just a logo or color, it’s the sum total of presentation, color and copy which creates compelling design.

5. Review. Review. Review.

I said this once, and I’ll say it a 1000 times, review your work before publishing. You might say, it’s not a deal breaker if you’re writing about your pet cat and it’s litter on a personal blog  – but it is – it’s a deal breaker for yourself, when you revisit that piece of content a few days later and realize the mistakes you’ve made. I’ve done this enough times to realize to review. Heck – case in point – this article has not been reviewed AT ALL!. So go through it and see the number of mistakes you can find – and just think if the entire WWW was like this?

Remember a thumb rule – always write keeping in mind you’re addressing someones question. Don’t put out half facts, don’t put out incomplete thoughts, if you have nothing to write about, don’t fabricate things.

I been laughing so hard…i think I need to have my smile surgically removed!

When most people come up to you and say “what’s the strategy?” – do you tend to rattle off something in a seemingly ‘intelligent’ fashion so as show that you know what you’re talking about? Yeah, we’ve all done it; but what I really want to address today is – What is Strategy?

I would define strategy as “Making the right choices and setting priorities amongst a host of options.” Yep..that’s it. That is strategy. Sounds simple? But in order for you and me to provide any form of strategic input, we have to know what those ‘options’ are – and this comes from understanding the following:

• Deep understanding of your business (or Client’s business)
• Understanding your customers
• Understanding the competition
• Understanding business limitations

It’s only when you gather all these together and tie them into a neat little bundle, you’re able to talk ‘Strategy’

Inspired at some level by the ‘card distribution’ to folks (‘not known to you’ family & friends) you’ve never met and never wanted to meet, but you still had to. But be honest, it also applies to boring colleagues , angry old people, ‘blade’ friends, declining conversations with people you’ve met after 10 years without so much of a 5 second conversation, unknown people who walk up to you and start talking, people being overly doting and overly advising, overly bearing and last but not least – folks talking about their grandmother’s cooking with coconut oil.