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We’ve heard it all – Facebook is the next big marketing thing – clients ask us – can you get me on facebook? We’ll all that hoopla is fun – but here are 3 critical limitations you need to be aware of as a marketer. 1. 500 “Liked” Page Limit If you are one of [...]

I came across this nice article about creating great customer experiences. It’s taken from the Customer Experience Matters blog – I’ve been following it for quite sometime now and would highly recommend it to anyone who’s into CE. So here goes: Every time customers interact with your company, they have some emotional reaction to the [...]